At North Star Surgery Specialists P.A., our patients are always welcomed to a positive, helpful and friendly environment, thus making their experience as pleasant and rewarding as possible.
We are always excited to see you in our office and we will do everything possible to be able to adapt ourselves to your schedule. Please call our main office number, and our office specialists will help you to make an appointment. They will ask you several questions to facilitate the scheduling procedure.
Patients will only be seen by appointment, except in the case of an emergency, which we will try to take care of as soon as possible. If you need to change or cancel your appointment, we ask that you contact us at least 24 hours before your appointment. However, do not hesitate to call us even on your appointment day.
For patients who were referred to our office by another doctor, please make sure you can inform us about the doctor's name and address. If your insurance requires a referral from that doctor, we request it before your visit. Unless otherwise stated, we routinely send your doctor a written report of our findings and treatment suggestions.
We want to make sure we have everything we need to ensure that you receive the best service possible. Be sure to bring your current insurance card to your appointment, along with its subscriber ID, if necessary. Please inform your referral doctor(s) about your appointment, so that any relevant medical records can be sent to us before your appointment.
A full and complete medical history is needed to accurately assess you and suggest any further medical treatment. If you are a new patient, please complete the registration forms and patient medical history forms found on this website before your visit and bring them with you.
This will save you time at the office during your visit. Please make sure to read the 'Notice of Privacy Practices' document before your visit. Please plan ahead and make sure to bring any relevant medical records, X-rays or laboratory work that we have not received prior to your visit to your appointment. Please also review the Patient Portal Instructions to set up your secure private and personal patient portal for exchange of protected health information.
When you arrive at our office, one of our office specialists will begin your registration procedure. Please review your registration form and enter the information needed to establish your medical record and bill your insurance company.
Once your registration procedure is completed, one of our medical assistants will accompany you to an exam room and will ask relevant questions related to your visit. Dr. Choudhry makes every effort to always be a part of your scheduled appointment. However, Dr. Choudhry's program is schedule fluid and could suddenly change if an emergency surgery or hospital visit is needed. We ask you to be patient and understand that Dr. Choudhry will give you the amount of time you need for questions and examination on your visit.
We require you to pay at the time of your scheduled service for all visits and office procedures, including deductibles and co-pays for insured patients. We require a deposit of estimated patient liability, including deductible and coinsurance before your scheduled elective procedure or before the first visit after emergency surgery.
We accept checks, Mastercard, Visa, Discover and American Express. We also kindly ask patients to avoid paying in cash, whenever possible. We will help you file an insurance claim. Also, we participate in many healthcare plans. Your payment statements are sent out at least monthly and balances that are not paid within 30 days are considered past due.and will be considered for collections. Some arrangements must be made if you cannot pay in full during that period.
The information provided on this website is general in nature and is not intended as a
substitute for consultation with a doctor and a particular treatment plan. Please refer to
your specific discharge instructions for what to do after your surgery.
If you have any questions, please call our office at (512) 491-6542.
If you have an emergency, call 911.